
Frequently Asked Questions
1. What services does Da Ponte Investment Group offer?
We provide trading services through the Roboforex platform, where we manage investments on behalf of our clients.
2. How can I invest with Da Ponte Investment Group?
You can invest by signing up through the Roboforex platform and linking your MT5 account to our trading services. A minimum investment of €500 is required. For detailed instructions, please read How to Invest in Our Funds via Roboforex.
3. How are fees and commissions handled?
We receive 30% of the profits generated from your investment, which is automatically deducted on a weekly basis. If no profit is made, no commission is charged.
4. How can I view the trade history and performance?
Our trade history and performance can be viewed directly through the Roboforex platform and Myfxbook.
5. Who controls my invested funds?
You maintain control of your funds through the Roboforex platform. We do not directly manage your capital.
6. Can I add or withdraw funds at any time?
Yes, you can deposit and withdraw funds at any time.
7. What type of account do I need to link to your funds?
You can only link to our funds with an MT5 account from Roboforex, not an MT4 account.
8. How do you ensure the security of my personal data?
We implement appropriate technical and organizational measures to protect your personal data. Please refer to our Privacy Policy for more details.
9. Are there any risks associated with using Roboforex?
We are not responsible for the actions or performance of Roboforex. Any issues related to their services should be addressed directly with them.
10. How do I contact Da Ponte Investment Group?
You can contact us at daponteinvestmentgroup@proton.me for any inquiries or support.
11. How do I stay updated with Da Ponte Investment Group’s performance and news?
You can follow our updates and performance reports through the Roboforex platform, Myfxbook, and our website. Additionally, you can sign up for our newsletter and join our Telegram group for updates: Telegram Group.
12. How do I join your funds?
For detailed instructions on joining our funds, please read How to Invest in Our Funds via Roboforex.
13. How do I create a Roboforex account?
For a step-by-step guide on creating a Roboforex account, please read Understanding Roboforex and How to Create an Account.
For any other questions, feel free to reach out to us at daponteinvestmentgroup@proton.me.